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مصرفي - Customer Insights Analyst - Smart Village
وظائف بنوك
يمكنك نشر هذه الوظيفة الخاصة ببنك CIB - سي اي بي
CEO Area
Department
Data Science and Advanced Analytics
Locations
Smart Village, 6th of October
Years Of Experience
From 1 To 3 Years
Qualifications
Qualifications & Experience
Mathematics or Statistics Bachelor’s degree or higher with 1 - 3 years previous work experience in customer insights or customer intelligence related jobs
Highly motivated team player with strong presentation skills
Experience in banking industry would be a plus
Basic understanding of business financials, ROI and profitability concepts
Passion for analytics
Skills
Professional fluency in English plus outstanding verbal, written communication and presentation skills
Excellent Microsoft Excel skills
Good knowledge of SQL programming
Ability to present complex information in simple terms with clear recommendations based on data insights
Strong customer focus mentality
Outstanding data interpretation skills and attention to detail
Ability
to work in a fast paced environment, adapt easily to changing situations and demonstrates flexibility in juggling priorities
Problem solver with a can do attitude
Responsibilities
Roles and Responsibilities
1. Analyze raw data, draw meaningful conclusions and generate actionable insights
2. Propose appropriate measurement methods to understand campaign performance according to the generated statistical data
3. Identify opportunities to drive customer value based on actual behaviour through different channels
4. Review customer data for trends, patterns, and casual analysis to assist in understanding customer’s activity
5. Perform data-driven analysis of marketing campaigns to determine business impacts
6. Design, enhance, and distribute marketing reports that clearly communicate business results according to proper data analysis
7. Summarize data and analysis in a simple and concise format
8. Analyze and interpret information from multiple data sources and business stakeholders to identify actionable insights
Policies, Processes and Procedures
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day management
10. Follow the day-to-day operations related to own jobs in the department to ensure continuity of work
Compliance
11. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
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